The Maldives Water and Sewerage Company (MWSC) has officially launched its enhanced mobile application, introducing a host of advanced digital features aimed at delivering a faster, smarter, and more seamless customer experience.
The launch ceremony, held today at MWSC headquarters, was officiated by Chairperson Shamhooza Ahmed and Managing Director Abdul Matheen Mohamed. Members of the MWSC Board and senior management also attended the event, reflecting the importance of the initiative to the company’s long-term digital strategy.
The upgraded app is part of MWSC’s digital transformation efforts under the government-led “Maldives 2.0” program, which aims to modernize public services through innovative technologies. The app integrates the full functionality of MWSC’s previous mobile app and e-portal into a single, user-friendly interface.
Key features of the new application include:
e-Faas Login : Secure and seamless access via the national digital ID platform.
Automated Meter Linking : Smart linking of all utility meters registered under the user’s name.
Service Applications and Payments : Customers can apply for water and sewerage services, track application progress, and make payments directly through the app.
Smart Meter Telemetry and Predictive Billing : Daily readings, consumption insights, and forecasts of monthly bills.
Bill Request Tool : Submit meter readings and photos anytime during the month to request immediate billing.
Multi-Pay Option : Enables payment of one or multiple bills or accounts in a single transaction.
Account History : View up to one year of account statements.
Speaking at the event, Managing Director Abdul Matheen said the launch marks a significant milestone in MWSC’s commitment to smart and environmentally conscious service delivery. He described the app as the first phase of a broader digital roadmap to improve public access to utility services.
The new MWSC mobile app is now available for download via the Apple App Store and Google Play Store. Customers can contact the MWSC Hotline at 105 for support or visit [www.mwsc.com.mv](http://www.mwsc.com.mv) for more details.
MWSC says it remains dedicated to continuous innovation and will continue leveraging technology to improve operational efficiency and customer satisfaction across the Maldives.
The launch ceremony, held today at MWSC headquarters, was officiated by Chairperson Shamhooza Ahmed and Managing Director Abdul Matheen Mohamed. Members of the MWSC Board and senior management also attended the event, reflecting the importance of the initiative to the company’s long-term digital strategy.
The upgraded app is part of MWSC’s digital transformation efforts under the government-led “Maldives 2.0” program, which aims to modernize public services through innovative technologies. The app integrates the full functionality of MWSC’s previous mobile app and e-portal into a single, user-friendly interface.
Key features of the new application include:
e-Faas Login : Secure and seamless access via the national digital ID platform.
Automated Meter Linking : Smart linking of all utility meters registered under the user’s name.
Service Applications and Payments : Customers can apply for water and sewerage services, track application progress, and make payments directly through the app.
Smart Meter Telemetry and Predictive Billing : Daily readings, consumption insights, and forecasts of monthly bills.
Bill Request Tool : Submit meter readings and photos anytime during the month to request immediate billing.
Multi-Pay Option : Enables payment of one or multiple bills or accounts in a single transaction.
Account History : View up to one year of account statements.
Speaking at the event, Managing Director Abdul Matheen said the launch marks a significant milestone in MWSC’s commitment to smart and environmentally conscious service delivery. He described the app as the first phase of a broader digital roadmap to improve public access to utility services.
The new MWSC mobile app is now available for download via the Apple App Store and Google Play Store. Customers can contact the MWSC Hotline at 105 for support or visit [www.mwsc.com.mv](http://www.mwsc.com.mv) for more details.
MWSC says it remains dedicated to continuous innovation and will continue leveraging technology to improve operational efficiency and customer satisfaction across the Maldives.
